★★★★★ 5
Decent customer service
Color: Absolute Black, Size: Z1 Motor + Batteries
My frother worked well for a time and through several battery changes. Then the blending stick/wand fell off and completely detached from the handheld part/motor. I contacted customer service and they originally tried to get me to upgrade via a sales tactic and pay the difference for a 'premium model'. I said no thank you and did not ask for anything else. They contacted me back and offered to send me two of the ones I had so that I would have a back up - but without the batteries or stand. I did appreciate their prompt responses, just less gimmicks would have been nice.
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Reviewed in the United States on April 9, 2026


